[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What is MeetingSense?” tab_id=”1471975694827-cbc99260-c6d9″][vc_column_text]MeetingSense is meeting management software that enables teams to harness the power of meetings in order to easily capture, share, and manage content. MeetingSense is different from other collaboration products because it puts the focus squarely on meetings, the only place where individuals and teams already actively work together to communicate, collaborate, and exchange information to make the decisions that drive successful business outcomes. MeetingSense empowers companies to dramatically improve their collaboration outcomes, save significant time achieving objectives, and drive quantifiable cost savings by optimizing the meetings they conduct every day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I sign up for a free trial to MeetingSense?” tab_id=”1471975713801-a49edbd5-25dd”][vc_column_text]Sign up for a free 30-day MeetingSense account quickly and easily by visiting our sign-up page. Simply fill in the required fields and click “Sign Up.” You’ll receive an email with directions and a temporary password for your new trial account shortly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much is MeetingSense and where can I get signed up?” tab_id=”1471975712743-40ddc891-c807″][vc_column_text]MeetingSense is a hosted online service that is licensed as a monthly or yearly subscription fee. Every sign-up starts with a free 30-day trial (no credit card or contracts required), during which you will receive an email about purchasing options. You can also purchase at any time during your free trial by going to the settings in the top right-hand corner of your dashboard. From there select “Admin” from the drop-down menu, then under ‘Subscriptions and Billing Information’ select “Upgrade.”
You can purchase up to 50 ‘seats’ or individual user licenses in a few clicks. Each individual seat or license of MeetingSense costs $19 per month, or for $200 a year (10% discount). The more licenses you buy the cheaper the per-license fee. If you would like to buy more than 50 licenses or for your entire enterprise, simply give one of our product experts a toll-free call to customize a deployment at: (888) 761-1118. We will be happy to answer any questions and help you ensure you’re getting the right number of seats.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I signed up for MeetingSense but never reveived an email with my login credentials, what do I do?” tab_id=”1471975711672-e0378799-37da”][vc_column_text]First check your spam filter. If it is not there, use the same email address that you registered with and click the ‘Forgot Password’ link on the log in page to have a temporary password sent to your email. If this does not work, please contact MeetingSense support here: firstname.lastname@example.org[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is a Guest User account and how does it work?” tab_id=”1471975710363-47d4194a-4710″][vc_column_text]A MeetingSense Guest user is a user who has been invited to one of your MeetingSense meetings, project, and/or Action Item. Guest users are not part of your group and are not paid users. Guest users get limited access to the MeetingSense Dashboard and can only see meetings they’ve been invited to and action items they’ve been assigned. They can contribute to those items, but they cannot see any other team info and they cannot create content in MeetingSense (i.e., schedule and conduct their own meetings, assign others action items, etc…)
Guest users can come from within your own company or be completely outside it. Guest users just have to register (15 second process) and then they can actively participate in your team’s meeting, without costing you a dime. Your account can have unlimited guest users.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I schedule a Meeting?” tab_id=”1471975708400-cf5a49be-9569″][vc_column_text]You can effortlessly schedule a new meeting in the MeetingSense Dashboard by clicking on “schedule a new meeting”, in the Meetings window or clicking on “schedule a new meeting” right above the News Feed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I take Meeting Notes?” tab_id=”1471977021632-2094c224-d877″][vc_column_text]You can access WebCapture in your online MeetingSense dashboard. While on the Meetings page, select the meeting you would like to take notes for, then click the “Take Notes” button in the meeting toolbar. You can find the toolbar on the top right of the current meeting’s details pane.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I find past, current, and future Projects?” tab_id=”1471977032148-6bcdea72-dfd6″][vc_column_text]When on the homepage, there will be a window labeled “Projects” that shows your projects in chronological order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is an Action Item?” tab_id=”1471977026381-ba4d1673-3be6″][vc_column_text]An Action Item is an assignment that you or your team were designated to in order to reach a collective goal. These can be easily created through any of our plug-ins as well as from the MeetingSense website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are the Action Items displayed on the Home Page the same as the Action Items Displayed on the Action Item Page?” tab_id=”1471977030213-feef615a-b7f4″][vc_column_text]Yes, the listings of Action Items are the same on both your Home page and the Action Items page. However, you can easily change those lists to show different action items by using the filter feature. The two lists are independent of each other but both have access to all of your Action Items.
Offline support is something that is on our roadmap.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is WebCapture?” tab_id=”1471977024901-7f00a48a-669e”][vc_column_text]WebCapture is the MeetingSense Web App used for capturing all of your meeting information during your meetings. It’s the single, intuitive interface that’s also Outlook and Skype For Business-integrated, to help you capture and publishing your information using just a browser, or from within your most used Office 365 tool. You use WebCapture during meetings to do things like capture meeting notes, assign action items, record important decisions, upload files, take roll call (and much more) and, then publish all of that meeting information up to your collaborative online team meeting dashboard.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can meeting information be added from the online Dashboard without using WebCapture?” tab_id=”1471977777551-10355384-5746″][vc_column_text]No, Meeting Notes and other details with the exception of adding new Action Items, comments or files (online collaboration), cannot be added/edited directly from the online Dashboard. WebCapture must be used to first prepare, conduct, and edit meeting details, which can then be saved and published up to your online dashboard. The information you save will be present when viewed through the Dashboard.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does the Meetingsense Dashboard display?” tab_id=”1471977776120-d38702df-8af0″][vc_column_text]The MeetingSense Dashboard is where the six primary information feeds in your meeting universe can all be accessed at once. These six primary information feeds include your:
- Connections: All your contacts and their basic information
- Meetings: Both your past and upcoming meetings
- Files: Where you can access uploaded files and easily upload additional files
- Projects: Projects that your team is currently working on or have finished.
- Action Items: Your assignments, past and present.
- New Feed: This is where all updates about projects, action items, and meetings will be displayed in real time.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I use MeetingSense online?” tab_id=”1471977774621-74c50954-b29d”][vc_column_text]Currently MeetingSense cannot be used offline since it is a cloud-based platform that requires access to the internet to function. If you have already logged into MeetingSense or are using WebCapture and are preparing or conducting a meeting and you lose your connection (or need to hibernate your computer), you can do so, as long as you do not shut down your computer or exit WebCapture, you will not lose your information. If this happens, simply reconnect to the internet and complete your meeting.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I get the latest updates for the MeetingSense Integrations (Microsoft Outlook and Skype for Business)?” tab_id=”1471977772625-f584daa6-e0df”][vc_column_text]When updates are scheduled regarding Outlook and Skype For Business, the MeetingSense team will notify you of the changes with instructions on how to get the appropriate updates for the plug-ins.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will the search feature find names contained within email addresses?” tab_id=”1471978812403-6366ef9d-48a8″][vc_column_text]MeetingSense’s powerful search feature gives you instant access to information entered into your MeetingSense Dashboard. However, it is only designed to search for text-based fields, which means that meeting participants, and file attachments will not be returned in your search results. Results will also show you exactly where your search terms are found within each meeting record and/or Action Item record, and will even tell you in which pod the term can be found.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]